How Billing Works

Understanding your billing cycle, invoices, and payment methods.

How Billing Works

All services are billed on a monthly cycle. Invoices are generated automatically and due on the same day each month.

Billing Cycle

  • Invoices are generated 3 days before the due date
  • Payment is attempted automatically if a card is on file
  • You'll receive an email reminder if payment fails

Payment Methods

We accept:

  • Credit and debit cards (Visa, Mastercard, Amex)
  • PayPal

To manage your payment methods, go to the Client AreaBillingPayment Methods.

Invoices

All invoices are available in your client area under BillingInvoices. You can download a PDF copy of any invoice at any time.

Cancellations

To cancel a service, go to the Services section in your client area, select the service, and submit a cancellation request. Services are cancelled at the end of the current billing period.

Refunds

We offer a 24-hour money-back guarantee on new services. Contact support within 24 hours of purchase if you'd like a refund.