How Billing Works
Understanding your billing cycle, invoices, and payment methods.
How Billing Works
All services are billed on a monthly cycle. Invoices are generated automatically and due on the same day each month.
Billing Cycle
- Invoices are generated 3 days before the due date
- Payment is attempted automatically if a card is on file
- You'll receive an email reminder if payment fails
Payment Methods
We accept:
- Credit and debit cards (Visa, Mastercard, Amex)
- PayPal
To manage your payment methods, go to the Client Area → Billing → Payment Methods.
Invoices
All invoices are available in your client area under Billing → Invoices. You can download a PDF copy of any invoice at any time.
Cancellations
To cancel a service, go to the Services section in your client area, select the service, and submit a cancellation request. Services are cancelled at the end of the current billing period.
Refunds
We offer a 24-hour money-back guarantee on new services. Contact support within 24 hours of purchase if you'd like a refund.
